First, we want to thank all of you for the support and loyalty you have given us over the last few years. We truly have the most amazing and passionate community of developers on the planet, and it makes our job an absolute joy. If you already have a GhostDoc Pro with License Protection, rejoice! The upcoming changes are not going to affect you (and if you were thinking about purchasing additional licenses, now is the time).
If you don’t have GhostDoc Pro, this is your last chance to purchase it with the License Protection and receive free upgrades for the life of the product.
We are working harder than ever to bring more great features to your favorite plugin. We are super excited about the things we’re working on and can’t wait to share them with you over the next few months!
We will be making upgrade protection changes for new GhostDoc Pro users in order to align GhostDoc Pro maintenance with all other SubMain’s products.
Starting January 1, 2015, for new license purchases only we are retiring the lifetime License Protection option for GhostDoc Pro and replacing it with annual Software Assurance subscription offering.
If you have been thinking buying new license(s) or adding more licenses, now is the time! Purchase GhostDoc Pro with License Protection by December 31, 2014 and save big on future GhostDoc Pro upgrades!
What is Software Assurance subscription?
SubMain customers can purchase 12 months of Software Assurance subscription with the purchase of any new license. Upgrade protection includes access to all major and minor version upgrades for 12 months from the date of purchase at no additional charge.
For example, if a new GhostDoc Pro license is purchased on May 1, 2015, upgrade protection will expire on April 30, 2016. During this time, the customer can download and install any minor version upgrades. In addition, if SubMain issues a major release of GhostDoc Pro during the subscription period, the license can be upgraded to the latest version at no additional charge. With SubMain’s Software Assurance, customers will always have access to the latest features and fixes.
For more information please see Software Assurance – Renewal / Reinstatement
Again, please note that this new upgrade protection subscription will only affect new license purchases after January 1, 2015. All existing customer licenses with License Protection and those purchased by December 31st, 2014 will be honored and free upgrades will be provided to users with License Protection for the life of the product.
Thanks again for all of your support. Keep an eye out for more new exciting releases coming very soon!
[Edit: added some frequently asked questions]
Q: How does the Software Assurance subscription work for GhostDoc Pro?
A: It works the same way it does for all other SubMain products – the initial subscription term is one year from the purchase date. It is renewed at the end of the subscription for another year unless you choose to discontinue the subscription. If your license purchase has not included subscription auto-renewal, you need to renew your subscription manually in order to keep it current.
For more information please see Software Assurance – Renewal / Reinstatement
Q: I have purchased GhostDoc Pro without the License Protection. Can I add it now?
A: No, License Protection is not something that can be added after the license purchase.
Q: How long do I get updates if I don’t purchase Software Assurance subscription?
A: With a new license purchase you get 90 days of free product updates if you have not purchased the Software Assurance subscription option.
Q: With License Protection do I get all future features or not?
A: Customers who purchased GhostDoc Pro with License Protection before it is replaced with the Software Assurance subscription get exactly the same features as the users with subscription. Think of the soon to be retired License Protection as a prepaid lifetime subscription.